(FREE GUIDE) How to Use a Client Journey Map to Attract more of the Right Clients!

• Awareness
  They first become aware they have a problem they would like to solve.

• Consideration
  They start to actively look for ways to solve their problem.

• Decision
  They decide which solution is right for them, and which provider or product
  they will invest in.

• Retention
  They will stay with that provider as long as they continue to solve their
  problem and make the client feel valued.

• Advocacy
  They recommend the provider to others.

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